-
- Most of the questions
we receive from our customers all over the world, are answered below.
- What are
generic drugs ?
- Are
these the same drugs as the name brand products ?
- Are
these generics just as effective as the name brand drugs? Are the
generic drugs that you sell safe?
- When will
I receive my medication?
- Do you
ship to Canada (or another country)?
- Where
are the medications shipped from?
- What are
your shipping rates, and who is your mail courier?
- How
will my medication be packaged?
-
Do
I need to have a prescription to buy here?
-
What
is your cancellation policy?
- How
does the entire process work?
- How do I
place an order?
- How do
you protect my privacy and security?
- How
Does An Online Consultation work?
What are generic drugs?
When a drug
company first invents a drug that company is the only one
allowed to make that drug in the same country for a certain
number of years. After this time period, other companies are
allowed to make the same drug. These drugs are called generics.
The original drug (e.g. Viagra) is called a brand name drug.
Brand name drugs and their generics are IDENTICAL in terms of
active ingredients. The generic pills may look different (because
they are made by a different company) but inside is exactly
the same active ingredient, which works in exactly the same
way. The only difference between brand name drugs and generic
drugs is that generics are always much less expensive.
Are these the same drugs as the name brand
products ?
Our products
and the name brand equivalents are identical and your body
won't know the difference. Generic Viagra and Viagra™® both
consist of 100 mg of sildenafil citrate. Generic Viagra™ is
simply a generic version of Viagra™® - just like ibuprofen is
the generic name for Advil®. The same goes for every single
pharmaceutical we sell.
All pharmaceuticals are simple recipes of common chemical raw
ingredients. Making an exact copy of a pharmaceutical is quite
simple. Our state of the art laboratories are able to
replicate all major name brand pharmaceuticals quite easily,
and complex and routine testing assures us that our products
are an exact match.
We also back our products with a 100% Money Back Guarantee.
Why pay full retail for the name-brand product when a generic
version is now available to you at a 80% discount? The pills
you order from us will look a bit different then then brand
name equivalents. Generics do not look the same as the brand
name products, even though they have the same active
ingredient and work in exactly the same way. In addition, the
same brand name pill may look different if manufacturer in a
different country. For example, Celexa 20MG is a peach colored
pill in the US, yet the Canadian pill is white and a little
bit smaller than the US pill. Both pills are Celexa 20MG, both
have the same active ingredient, and both are made by the same
company. But, for whatever reason, the manufacturer decided to
make the Canadian pill a different color. Also, when comparing
2 different Generics, they will look different if they are
made by 2 different companies.
Are these generics just as effective as the name brand
drugs? Are the generic drugs that you sell safe?
Generic drugs
are just as safe and effective as their brand-name
counterparts. Our products are made by pharmaceutical
manufacturers in state-of-the-art manufacturing facilities.
These are the very companies that manufacture (and export in
bulk) the drug that goes in to the making of the world's
best-selling brands in US and Europe. In the new global
economy, manufacturing is increasingly being outsourced to
overseas facilities of parent companies or third-party
suppliers. Naturally any new advances in manufacturing
technology are invested in to these overseas facilities,
rather than in to the company's little-used factories in US
and Europe. Our generic drugs are manufactured in
state-of-the-art facilities that fully comply with the Good
Manufacturing Practices (GMP) stipulations laid down by the US
FDA.
When Will I Receive My
Medication?
The delivery time depends on the shipping method.
Typically, you will receive your medication in 8 to 14
business days, if shipped by the regular shipping option and
in 4 - 7 business days, if shipped by the express shipping
option. Please click on the Shipping Options link on the
product's page for the exact shipping time for a particular
medication. Business days are all calendar days excluding
weekends and local holidays.
Do you ship to Canada (or
another country)?
Yes,
Drug store ships medications worldwide to any country.
Where are the medications
shipped from?
The medications are shipped from
Drug store's facility.
Note, the medications are discreetly packaged in unmarked
paper envelopes. The name "Drug store" does not
appear on the packaging.
What are your shipping rates, and
who is your mail courier?
Drug store uses different delivery methods depending on the
medication and the shipping option selected. Please click on
the Shipping Options link on the product's page for more
details.
How will my medication be
packaged?
To protect privacy of our customers, we discreetly package
all medications in unmarked paper envelopes resembling
personal mail with the return address. The name
"Drug store" does not appear anywhere on the
packaging.
Depending on the medication and the pill quantity ordered,
the medication can arrive in a factory packaging or in a
vacuum sealed plastic bag for your protection.
Do I need to have a
prescription to buy here?
When submitting an order, you will need to fill out an
online medical questionnaire. One of Drug store's physicians will
review your answers and will issue a prescription upon
approval. The entire process takes less than one minute, and
the prescriptions are free.
What is your cancellation
policy?
If for any reason, you feel that you are not completely
satisfied with your order at Drug store, please contact our
Customer
Support department, and we will issue a full refund back
to your credit card. Also, if your prescription is not
approved by the doctor, you will not charged for the
order.
How does the entire process
work?
After you fill out and submit the medical review form, one
of our licensed physicians will determine if you are eligible
to benefit from the medication you have chosen. If you are
eligible, the physician will then write a prescription for
that medication and forward it to our pharmacy to be filled.
The pharmacy will then fill and ship your order to your home,
office, or a P.O. Box in discreet packaging.
How do I place an
order?
When you click an order link, you will be taken to our
secure server where you will set up your account. You will
answer an online questionnaire to provide information relevant
to your medical condition. Once you complete the
questionnaire, submit your order for processing.
How do you protect my privacy
and security?
Drug store is dedicated to patient privacy and security. All
information furnished is legally protected under
doctor-patient privilege laws.
Drug store's on-line ordering system uses the latest in Secure
Encryption Technology. All personal and credit card
information is submitted with the highest level of security
and precautions. Drug store's system also has safeguards in place to
protect against credit card fraud. Individuals attempting the
fraudulent use of a credit card will be reported.
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How Does
An Online Consultation work?
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- Online consultations
are a new concept in health care that utilises the internet to improve
patient access to physician care. The patient does not receive a
traditional physical examination by his doctor, but instead completes
an online questionnaire prepared by medical professionals. Although
online consultations can never replace traditional face to face
consultations, they do provide a means for patients to receive certain
treatments which may not require a physical examination.
- ED
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